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Christmas Opening Hours

3 Community Manager

christmas opening hours.PNG

 

Christmas is fast approaching. Are you the type that is totally organised by now or dash around at the last minute? Either way, you might like to know how to get in touch with us over the festive period and which hours we’re available. We’ve got the answers to those questions. Check out the info below ?

 

Live Chat

Our Live Chat and My3 In-App messaging teams are fully available from 7 am to 12 midnight, 24/7, 365 days a year ? If you’ve never used Live Chat, have a look at our 3MadeEasy blog that will guide you through those steps Click here 

 

24th

25th

26th

27th

28th

29th

30th

31st

1st

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

7 am to 12 am midnight

 

3Community - Always open!

Even when we’re not online, there is tons of information on our Community. Easily search for answers and if you can’t find what you’re looking for, post your question and our helpful members can help and our Mods will be available during the below times and dates

 

24th

25th

26th

27th

28th

29th

30th

31st

1st

10am - 6pm

Mods offline

10am - 6pm

9am - 8pm

10 am to 6 pm

10 am to 6 pm

9 am to 8 pm

10am - 6pm

10am - 6pm

 

Social Media

If you contact us on Facebook or Twitter we’ll be online to help at the below times and dates.

Be assured all posts/tweets after hours are picked up during the below opening times ?

 

24th

25th

26th

27th

28th

29th

30th

31st

1st

10am - 6pm

closed

10am - 6pm

9am - 8pm

10 am to 6 pm

10 am to 6 pm

9 am to 8 pm

10am - 6pm

10am - 6pm

 

1913 Support 

 

Consumer Customer Care

Customers with individual Billpay and Prepay accounts can contact our care centre during these hours ?

 

24th

25th

26th

27th

28th

29th

30th

31st

1st

8 am to 6.30 pm  

8am to 4:30pm

9am to 6:30pm

8 am to 8 pm

9am to 6.30 pm

9 am to 6.30 pm

8 am to 8 pm

8 am to 6.30 pm

9 am to 6.30pm

 

Business Customer Care

Do you have a business or corporate account? Have a look at the times below.

 

24th

25th

26th

27th

28th

29th

30th

31st

1st

8am to 6:30

8am to 4:30pm

9am to 6:30pm

8am to
7pm

9am to 6.30pm

n/a

8am to 7pm

8am to 6:30pm

9am to 6:30pm