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Credit disappearing & Original O2 deals?

Anonymous
Not applicable

Credit disappearing & Original O2 deals?

Hi, my mum recently took the bull by the horns and got a touch screen phone, a Nokia Lumia, her O2 sim card was cut down to fit the new phone and its working fine, this was done so she wouldn't have to change network to 3 and keep her price plan. She has it set up for €20 per month, €10 is deducted for free calls and €10 credit left on her account for texts etc. She has sent 2 short texts in 10 days and her credit balance is now down to €0.93!!! Can anyone tell me why???
2 REPLIES 2
Anonymous
Not applicable

Re: Credit disappearing & Original O2 deals?

My guess is that the data is enabled apps run in the background that use credit, something similar happen to my partner recently

Re: Credit disappearing & Original O2 deals?

Hi BigHeart2, would you be authorised on her account? If so can you pop us a PM to ThreeContactMod with the number.