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BlackBerry® Q10

BlackBerry® Q10




Technical Specifications


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General 2G Network GSM 850 / 900 / 1800 / 1900 - all versions
    CDMA 800 / 1900 - SQN100-2, SQN100-4
  3G Network HSDPA 850 / 1900 / 2100 - SQN100-1
    HSDPA 850 / 900 / 1900 / 2100 - SQN100-2, SQN100-3, SQN100-4
    HSDPA 850 / 1700 / 1900 / 2100 - SQN100-5
  SIM Micro-SIM
Body Dimensions 119.6 x 66.8 x 10.4 mm (4.71 x 2.63 x 0.41 in)
  Weight 139 g (4.90 oz)
  Keyboard QWERTY
Display Type Super AMOLED capacitive touchscreen, 16M colors
  Size 720 x 720 pixels, 3.1 inches (~328 ppi pixel density)
  Multitouch Yes
Sound Alert types Vibration, MP3 ringtones
  Loudspeaker  Yes
  3.5mm jack  Yes
Memory Card slot microSD, up to 64 GB
  Internal 16 GB storage, 2 GB RAM
Data GPRS Yes
  EDGE Yes
  Speed EV-DO Rev. A, up to 3.1 Mbps, HSPA, LTE (market dependent)
  WLAN Wi-Fi 802.11 a/b/g/n, dual band, Wi-Fi hotspot
  Bluetooth Yes, v4.0 with A2DP
  NFC Yes
  USB Yes, microUSB v2.0
Camera Primary 8 MP, 3264 x 2448 pixels, autofocus, LED flash, check quality
  Features Geo-tagging, image stabilization, face detection
  Video Yes, 1080p@30fps, check quality
  Secondary Yes, 2 MP, 720p
Features OS BlackBerry 10 OS
  Chipset TI OMAP 4470
  CPU Dual-core 1.5 GHz Cortex-A9
  GPU PowerVR SGX544
  Sensors Accelerometer, gyro, proximity, compass
  Messaging SMS, MMS, Email, Push Email, IM, BBM 6
  Browser HTML5
  Radio TBD
  GPS Yes, with A-GPS support
  Java Yes, MIDP 2.1
  Colors Black
    - SNS integration
    - HDMI port
    - BlackBerry maps
    - Organizer
    - Document viewer
    - Photo viewer
    - MP3/WMA/WAV/eAAC+/FlAC player
    - DivX/XviD/MP4/WMV/H.263/H.264 player
    - Voice memo/dial
    - Predictive text input
Battery   Li-Ion 2100 mAh battery
  Talk time Up to 10 h
Misc SAR US 1.16 W/kg (head) 0.75 W/kg (body) 
  SAR EU 1.41 W/kg (head) 0.78 W/kg (body) 
Tests Camera Photo / Video

How do I...?


Find out how to make calls, send texts or MMS, add email accounts and more!


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Make Calls or Send Texts & MMS 


Make a call


  • Tap the Dialling Pad icon.
  • Dial the number.
  • Tap Call.
  • To call a contact tap Contacts, tap the required contact and tap their number.

Send a text or picture message


  • Tap Text Messages.
  • Tap Compose.
  • Enter the number of the person you want to text or select a contact.
  • Write your text and tap Send.

If you want to send a picture message follow this process but tap the insert picture icon.


Tap Attach and select Picture to select the picture you want to attach. 


Add my Email Settings


  • Tap Settings.
  • Tap Accounts.
  • Tap Add Account.
  • Tap Email, Calendar and Contacts.
  • Enter your email address and tap Next.
  • Enter your password and tap Next.
  • Enter a name for the email account.
  • Choose what you would like to sync.
  • Tap Done.

Add my Internet Settings


If you're having issues accessing the Internet it's good to check that your settings are correct. 


  • Tap Settings.
  • Tap Network Connections.
  • Tap Mobile Network.
  • Tap APN.
  • Tap the box under Access Point Name (APN) and enter the required information.
  • Leave username and password blank.
  • Tap Save.

Pair a Bluetooth Device 


  • Switch the Bluetooth device on.
  • Tap Bluetooth.
  • Tap the icon next to Bluetooth to turn it on.
  • Tap the Bluetooth you would like to connect to.

 Connect to a WiFi Hotspot 


  • Tap Wi-Fi.
  • Tap the icon next to Wi-Fi to turn it on.
  • Your phone will display a list of available networks.
  • Tap the network you want to connect to.
  • You may be asked to enter a password which you can get from the WiFi provider.

If you get an error message make sure you have entered the password correctly.

You should also check that the network is open to public use. 


Unlock Phone 


Click here to request the unlock code.


Once you have received the code you will be able to unlock your phone.


You don't need to have your Three SIM card in the phone.


  • Go to Settings.
  • Select Options.
  • Select SIM Card.
  • Select Unlock Network.
  • Enter the unlock code.

Turn off your phone and turn it back on again - your phone is now unlocked.   

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