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Find out how to make calls, send texts or MMS, add email accounts, change Internet settings and more!
When removing the back cover try not to apply undue pressure to the screen surface. Instead try holding the phone at its sides while completing the following steps.
1. At the top of your phone, put your thumbnail in the seam between the screen frame and the back cover. Press the middle of the back cover, and bend the cover to loosen the top hooks.
2. Press and bend the bottom part of the back cover to loosen the side hooks, and remove the cover.
Feel free to reference the user manual and refer to pages 7 & 8 for an illustration of this action.
To make a call:
You can also open the People app and tap a contact to call them. Once you see your contacts details just tap their number to call them.
To send a text or MMS:
If you get an error message make sure you have entered your email address and password correctly.
If you're still getting an error you can try adding your email manually:
If you're having issues accessing the Internet it's good to check that your settings are correct.
These are usually found under:
Before you can connect to a WiFi network, you first need to turn WiFi on.
If you get an error message make sure you have entered the password correctly.You should also check that the network is open to public use.
Click here to request the unlock code.
Once you have received the code you will be able to unlock your phone.
There are different unlocking instructions for Windows 7 and Windows 8 devices. Please use the relevant instruction for your device.
You can check your Operating System by going to Settings then About and then More Information.