Hello,I just changed from a legacy plan to the new 20 + 5 euro plan to try the 5G add on, however i was not informed or made aware the the 20 euro would be taken from my credit.Would it be in any way possible to return to my legacy plan?
Hi @Add_75341 welcome to 3Community 👋
I'd be happy to have a look at this for you, please let me know what plan it was you changed to and when and how this happened.
Hello, I have sent you a PM, thanks for your assistance
Thanks @Add_75341 I've just seen your PM there, someone from our team will review it shortly and respond to your PM.
Thank you very much, I'll watch my mailbox
