Hi,
Similar to other users, I have bought a Pixel 5 and I am not receiving 5G. I've taken all the appropriate steps (5G booster etc etc) and it's still on LTE. I am also in a 5G enabled area (Dundalk)
Is there any way you can give me any information as to when it's going to work, have you any idea at all? I changed my plan especially to avail of 5G, which I wasn't overly keen on, and paid for a service I can't receive.
The Pixel 5 supports Three Ireland's 5G Band - what is the problem?
Thank you
This has been solved - March Pixel update enabled the device to operate on Three Ireland.
Hello DmCar, pixel phone's 5G is not compatible with 3 yet. Three should clearly write the supported phones on their webpages. In the upcoming months(at least 1-2 months), the phone should get an update to be compatible with 3 5G.
I would suggest you request refund for 5G addon.
This has been solved - March Pixel update enabled the device to operate on Three Ireland.