I need to access my call history (made and received calls) for a period covering eight months over 2018 and 2019. I have been pre-pay with three for many years. Do Three keeps records of calls for pre-pay customers this far in the past? I need this information to comply with a court order.
I also need this service, can you help please?
@nailer76 Hi there 👋 did you know that you can view 90 days of calls and texts on My3? Take a look 👍 We don't carry records for Prepay further back than that.
Hi,
I need to access my call history for a period only this month, i have a problem with my celphone and now i can't access to that information.
Weating for your answer.
Thanks!
@Daniela_07920 are you able to access My3 via a website on a PC/Tablet? You'll be able to see that last 3 months of calls made under your "events". Here on 3Community we have no way to "export" those details to you.
I also need to access my call history (made and received calls) for a period covering any month in 2018. I have been pre-pay with three for many years. Do Three keeps records of calls for pre-pay customers this far in the past? I need this information to comply with a court order.
@Add_19143 Hi there & welcome to the 3Community 😊 For all our prepay accounts we don't store any information regarding call logs past 120 days. Unfortunately, we won't be able to provide any information from back in 2018.