Can't schedule topup
I've tried with Chrome and Firefox. After I click [Create] on the Scheduled Top Up screen it just reloads the screen. There's no error message and the top up doesn't appear to be scheduled.
@Giggs Good morning. Thanks for letting me know. I've taken a look and I see the update is that you haven't successfully registered on Mi-Pay yet and this is what's blocking the scheduled top-ups. To register, simply log into My3, save your card details and apply a one-off top up there. Once this completes you'll be registered and can then schedule your future top-ups 👍
@leydar Hello 👋 let's take a look at this for you. Tell me, have you tried to schedule a top-up since you posted? How did it go? Are you seeing the same screen on both Chrome and Firefox? Let me know 😃
@D1armo Hello there 👋 I'm happy to take a look at this for you and I may need to send it onto our tech team with your permission 👌 Pop me a PM with your phone number, full name, address and date of birth to get the ball rolling 👍
I'm sorry to hear that. In my case it seemed to be a temporary issue with the site. To solve yours you might want to open a new thread so it gets picked up by staff.