11-09-2020
03:25 PM
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11-09-2020
03:25 PM
Can't schedule topup
I've tried with Chrome and Firefox. After I click [Create] on the Scheduled Top Up screen it just reloads the screen. There's no error message and the top up doesn't appear to be scheduled.
12 REPLIES 12
11-01-2021
09:36 AM
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11-01-2021
09:36 AM
@Rossmc Hi there and welcome 👋 Talk me through what you're seeing when your scheduling the top-up and we'll go from there 👍
11-01-2021
10:59 AM
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11-01-2021
10:59 AM
Hi there,
Thanks for the reply.
I've tried on multiple different browsers and after I click [Create] on the Scheduled Top Up screen it just reloads the screen. There's no error message and the top up doesn't appear to be scheduled.
Could you please advise on the a workaround?
Thanks,
Ross
Thanks for the reply.
I've tried on multiple different browsers and after I click [Create] on the Scheduled Top Up screen it just reloads the screen. There's no error message and the top up doesn't appear to be scheduled.
Could you please advise on the a workaround?
Thanks,
Ross
11-01-2021
11:37 AM
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11-01-2021
11:37 AM
@Rossmc thanks for getting back to me Ross. Have you tried setting this up on the app yet by any chance? I may need to pass your info to our tech team so pop me a PM with your phone number, full name, address and date of birth 👍
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