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Cannt top-up

Eman
NewMember

Cannt top-up

I am trying to top-up 20 euro , i select pay every 28 and press submit. twice i did that. No massage confirm. Still my balance 0. Additionally, Also i want to pay for international call 5 euro. I tried to contact help/support. no listen to me. I need solution please. Need someone to assist me I need t to call my family. 

1 REPLY 1
Three_Deborah
3 Community Admin

@Eman I'll try and help you. Can you log into My3 and let me know the last top-up date and the name of your plan? Are you setting up a scheduled top-up? Let me know.