Great Phone Offers With All You Can Eat Data | Three.ie
3Community Menu

Changing Address

MT0099
Investigator

Changing Address

Hi, I cannot change my contact/billing address from the webpage. How can do I do this? Thanks!

5 REPLIES 5
LauraH
3 Mod Retired

@MT0099 Hi there 👋 I can certainly help with this. I'm guessing you don't have an option to edit this on My3? If not, pop me a PM with your phone number, full name, address and date of birth. Let me know the new address also and I'll update it for you 👌

 

 

hi! I can't seem to change my contact & billing address in My3. There's no selection for me to edit it. How can I change it online? 

@rasa08 Hello there, let's take a look at this for you. Tell me, in your 'Details and Preferences' section do you see an 'Edit' button beside your address? If not, pop me a PM with your phone number, full name, address (old and new) and date of birth and I'll update it for you 👍

 

 

No. It doesn’t have an Edit button.
Phone number: *******
Name: *******
Old address: *******
Nee address: *******
Date of birth: *******

 

*personal details edited by Mod

 

 

@rasa08 Good morning 👋 I've edited your post as it contained your personal details and this is a public forum 😃 To send me a PM click on 'Send me a PM' in my signature and you can message me privately with your details then 👍