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Charged for call to 1907

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Charged for call to 1907

I recently made 2 calls to 1907 which I assumed was a freephone number but I have been charged. Should I have been charged for these calls? Also, can you clarify if calls to all 19xx numbers are free / chargeable from a Three Prepay number?

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3 Moderator

Hi there, thanks for getting in touch! 1907 is only free if you're calling from a Vodafone phone. You can check out our premium rates here - https://bit.ly/3cxCHrs Susan 

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3 Moderator

Hi there, thanks for getting in touch! 1907 is only free if you're calling from a Vodafone phone. You can check out our premium rates here - https://bit.ly/3cxCHrs Susan 

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I've checked the current prepay price guide and there's no mention of charges for 19XX numbers.

https://www.three.ie/pdf/prepay_price_guide_april_2020.pdf

How much were you charged? It's pretty poor form to charge for a call where no information is provided that charges apply. 19XX numbers are telecoms company service numbers, not premium numbers.
https://en.m.wikipedia.org/wiki/Telephone_numbers_in_the_Republic_of_Ireland