24-11-2020
08:46 PM
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24-11-2020
08:46 PM
Chat not available. Prepay 20 Reactivation needed.
I've topped up later than 28 days. Please reactivate my 3 Prepay 20 Plan. The current balance is sufficient. Thanks!
Tried the chat option multiple times today and never made it past the bot.
Tried the chat option multiple times today and never made it past the bot.
1 REPLY 1
25-11-2020
03:09 PM
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25-11-2020
03:09 PM
@Jenniferj Hello there 👋 I'll help you out with this - when you top-up outside your 28 days your plan will automatically activate once the top-up is applied. No reactivation needed 😀 Have you noticed today that your plan is active? Let me know 👍