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Chat not available. Prepay 20 Reactivation needed.

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Chat not available. Prepay 20 Reactivation needed.

I've topped up later than 28 days. Please reactivate my 3 Prepay 20 Plan. The current balance is sufficient. Thanks!
Tried the chat option multiple times today and never made it past the bot.
1 REPLY 1
3 Community Manager

@Jenniferj Hello there 👋 I'll help you out with this - when you top-up outside your 28 days your plan will automatically activate once the top-up is applied. No reactivation needed 😀 Have you noticed today that your plan is active? Let me know 👍