Data Usage being charged despite having allowance
This issue has occurred to me before and was fixed. Today it has happened again.
Basically, despite having data allowance from data add-on, I have been charged for internet usage ths afternoon today with the result that my balance is down to zero now.
Any idea from the Technical team, why this has happened today and had happened to me before?
@jplee Hello there. Tell me, when did your data bundle last renew? I'd love to look into this for you and to do that I'll need access to your account. Pop me a PM with your phone number, full name, address and date of birth to get the ball rolling 👍
I dealt with you before.
Unfortunately when I click on the PM link, I get this
Click your browser's Back button to continue."