Double charged for data (again)
I have a recurring €5 28 Day 500mb data plan on prepay. This morning, this €5 charge was applied. However, a €2 DayPass was also charged this morning. Can you please refund this €2 charge? Chat support is not currently available.
By the way, this has happened several times in the past, each time requiring me to contact Three Chat to fix. I'm a bit sick of repeatedly having to deal with this. Can the automatic €2 DayPass be permanently disabled?
@gsim Hi there, all our contact platforms are experiencing high volumes resulting in higher wait times. Your 3Community is a fabulous platform for interacting with other 3Community members, to share tips and advice. However, if you need further support, remember that your Mods are here to help you and you'll need to send us a PM with your details ( full name, number, address and date of birth) Meet the Mods