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Goodwill gesture.

Anonymous
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Goodwill gesture.

Hi, 

 

I was told as a gesture of goodwill for a phone ordered on your online store which was never delivered (after waiting for almost a month) that I would receive €60 as a gesture of good will. I do not beleive I ever received this credit? I have just bought a new phone with a new number on Three and am wondering can this credit be added to this phone? 

 

Peter 

3 REPLIES 3
Anonymous
Not applicable

Hi Peter,

 

When did you order the phone? Was this back in September? 

Anonymous
Not applicable

Hi Joolz, 

Yes with Stephen from your team offering the €60 on 28 Sept as a gesture of good will. As far as I can make out this was never added to my account. 

 

Peter 

Anonymous
Not applicable

I'll check this out for you, just pop me a P with your account details 👍