Great Phone Offers With All You Can Eat Data | Three.ie

I am unable to top up.

Highlighted
Member

I am unable to top up.

I topped with aib bank app as usual, and money was taken but top up not applied. Is something the matter with Three systems at the minute?

3 REPLIES 3
Highlighted
3 Community Manager

Re: I am unable to top up.

@Antonio  Hello 👋 Let's take a look at this for you. I'm wondering if your top-up has applied since you posted? If not, check your banking online and let me know if the charge is showing as 'completed' or 'pending' 👍

 

 

Highlighted
Member

Re: I am unable to top up.

  • 26 Jul 20
  • Mob Topup
  • CURRENT-065
  • 3
  • EUR20.00
  • Completed

Hiya, it shows as 'completed' . 

Highlighted
3 Community Manager

Re: I am unable to top up.

@Antonio thanks for checking 👌 Pop me a PM with your phone number, full name, address and date of birth and I'll take a look for you 😃