I cannot receive texts from french mobiles

[Anonymous]

Hi

I am in France currently. I can call and receive calls to Irish and French & UK mobiles, send and receive texts from Irish mobiles, but only send texts to French & UK mobiles.  The french & UK numbers receive the text, but their reply never arrives. Any ideas?

Thanks

[Three_Kirby]

Hi @Anonymous 👋 Are the French and UK numbers using either the +353 or 00353 format when texting you? Are the same numbers able to call you? Aoife

[Anonymous]

They can call me using the reply function but cannot reply by text

[Anonymous]

Do they get a particular error when trying to send the message? Using the +353 format when sending to your number should resolve this.