Great Phone Offers With All You Can Eat Data | Three.ie

Im stuck in the airport bc of your service Three.

Jae
NewMember

Im stuck in the airport bc of your service Three.

Last time I ran out of 11gb EU roaming data. So topped up 20euro and requested activate from this three support. And the agent said it’s activated successfully. But hey all the dashboard is not updated and also I didn’t get 11gb of EU roaming data. So My balance is ranout. Now Im on a travel in Spain but without data. How you guys gonna repay for this inconvenience. I really disappointed for this services. Pls let my plan use the EU roaming 11gb data and give me back my balace.
1 REPLY 1
Three_Deborah
3 Community Admin

@Jae this is something we don't like hearing. Just making sure, is it all your allowances, calls, texts and data that haven't updated? Can you send me a screenshot of what's showing right now so I can send it on to our tech team? Have you powered off your phone since topping up? 

 

Let me know!