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Issues accessing My3 Account

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Issues accessing My3 Account

Hi,

 

I switched from Bill pay to prepay yesterday and am since unable to access my My3 Account.

The issue I'm having is identical to the issue found in this topic: https://community.three.ie/t5/Prepay/Problems-accessing-My3-account/td-p/764909

However as the solution seems to have been conveyed via PM I'm not sure how to proceed to solve this issue.

My Mother also swappped from Bill pay to prepay yesterday and is having the same problem.

 

Many thanks for any help that can be provided.

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Best Answer
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3 Community Manager

Re: Issues accessing My3 Account

@EoinOB Hi there 👋 I can certainly help with this 💪 Pop me a PM with your phone number, full name, address and date of birth to get the ball rolling. Is your Mother registered on 3Community? If so, ask her to pop me a PM too 👌

 

 

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Highlighted
3 Community Manager

Re: Issues accessing My3 Account

@EoinOB Hi there 👋 I can certainly help with this 💪 Pop me a PM with your phone number, full name, address and date of birth to get the ball rolling. Is your Mother registered on 3Community? If so, ask her to pop me a PM too 👌

 

 

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Re: Issues accessing My3 Account

PM Sent! Thanks