I would expect to have over €100 in my account but checked today and I only have 30.
I have been on the all you can eat plan so I cant understand where all my credit is.
Please send me my balance/usage report ASAP and rectify the missing credit.
This is the second time since November this has happened.
Yes
Did you get this sorted in the end? Something similar happened me but I'm getting apalling customer service
@Aileen3 Hi there 👋 I'm happy to take a look for you here. Which price plan are you on? Have you been speaking to anyone else in Three about this? What was the outcome? Let me know and we'll go from there 👍