My TOPUP went through twice:

[Jason3]

I just topped up last night with my plan for 20 euro but I scheduled my next one. So the next morning id seen a text from three that another 20 euro was taken out of my account from my Bank of Ireland app. Id love to get some help on this and get a refund.

[LauraH]

@Jason3 Welcome to 3Community, I'd love to help you out here. When you check your top-up history in My3 what exactly do you see there for the 2 top-ups? A screenshot would be great (without any personal details of course). Re: All About My3 and Prepay  will show you where to check your history 👌

[Jason3]

In my3 account history I see 1st of October 20 euro and 2nd of October another 20 euro.

[LauraH]

@Jason3 Pop me a PM with your phone number, full name, address and date of birth and I'll take a look on my side