I purchased a Voice add on (30 mins of national calls) a couple of days ago for 5 euro - but it is not working. Not sure if it has to be activated somehow?
My usual prepay top up plan is working (texts and internet) but the usage for the national calls says 0/30 even though I have been making a lot of calls - it is eating all my credit.
Could you please help with this?
Thanks Sofia, the account is not registered. I'll need to PM me 2 numbers that you've called or texted recently and the date and amount of your last top up. I'll check this out for you.