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No longer receiving VAT-able receipts

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No longer receiving VAT-able receipts

I normally receive VAT-able receipts for my monthly top-ups by post, but these appear to have stopped for the past 2-3 months.

 

Why has it stopped, and can they be sent to me please (plus all future monthly top-up receipts)?

 

Thank you

2 REPLIES 2
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3 Community Manager

Re: No longer receiving VAT-able receipts

@PhoneMeister Sorry to hear that. I'll chase it for you. Can you send me a PM with your number, name, address and date of birth and the last date you received the VAT receipts? Just checking as well, you haven't moved or changed the address on your account since then?

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Re: No longer receiving VAT-able receipts

Hi,

Thanks.

No, same address as before. I've sent a PM there.