Great Phone Offers With All You Can Eat Data | Three.ie

No tracking information for delivery

Syl
Scout

No tracking information for delivery

Hi all, I recently placed an order for a phone, (site says 2 working days delivery, which it has been) but I can't seem to find any information about my order apart from my confirmation email, was wondering if someone could give me a hand with the status of the order? (PM me for the order number) (Also live chat seems to be down!!)
Cheers, 
Syl 

3 REPLIES 3
Three_Laur
3 Community Manager

@Syl  Hi there 👋 I can certainly help with this. I'm wondering if you've received your order since you posted? If not, pop me a PM with your order number, full name, address and date of birth and I'll take a look for you 👍

 

 

Hi, it actually hasn't, but chat started working for me and apparently the order is still being processed and I'll get a tracking number emailed once it dispatches! (Although I did get the confirmation email, not sure if thats the same thing)

Three_Laur
3 Community Manager

@Syl  Thanks for getting back to me 😃 Drop me a PM with the order number along with your full name, date of birth and address. I'd like to look into this further for you 👌