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Re: How to turn off the Adult Content Filter

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Lookout

Re: How to turn off the Adult Content Filter

Why has adult content filter been turned on again 3 days ago after requesting it off 3 or 4 years ago.

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3 Moderator

Re: How to turn off the Adult Content Filter

@Sparky49  Hhhhhhmmmmmm that's strange! Pop me a PM with your phone number along with your full name, address and date of birth so I can take a look at your account 👌

 

 

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3 Moderator

Re: How to turn off the Adult Content Filter

@Sparky49 Hi there 👋 let's take a look at this for you, have you changed price plan recently or made any other changes to your account? Have you followed the instructions on How to turn off the Adult Content Filter to have it removed again? Let me know 👍

 

 

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Lookout

Re: How to turn off the Adult Content Filter

Hi,
No, i havent changed price plan or made any changes to my a/c.Had it turned off 3 or 4 years ago. Since i have already have supplied my Id and d.o.b and pay by credit card I guess Three should turn it off asap. Its Pay as you go sim.
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3 Moderator

Re: How to turn off the Adult Content Filter

@Sparky49  Hhhhhhmmmmmm that's strange! Pop me a PM with your phone number along with your full name, address and date of birth so I can take a look at your account 👌

 

 

View solution in original post

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Lookout

Re: How to turn off the Adult Content Filter

Hi Laur,
I have 2 sims, both as you go 08******** and 08********
Thanks for looking into this.

 

*personal details edited by Mod
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3 Moderator

Re: How to turn off the Adult Content Filter

@Sparky49 Good morning 😃 I've edited your post to remove your personal details as you posted them publicly 😉 Click on 'Send me a PM' under my post to send me a private message with your details 👍