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Stuck abroad

SOLVED
Oliver59
Investigator

Stuck abroad

The My3 App cannot be downloaded where I am. I am stick in Asia during Covid-19. The old 3 account app on my phone worked fine for me up until these recent changes. Can someone report to Three.ie this problem. They are ignoring my complaint as it's not serious enough. I don't know what's more serious than being stuck in another continent in a pandemic?
15 REPLIES 15

Thanks but when I try to open the download I get a message "I don't have
any apps to open such a file" when I click into Google store I see a list
of apps "learn php" . Can you suggest the app I need to open this app?
Getting there.
Thank you.

Are you using The Chrome Browser in your phone to open the link?

No using duck duck go.

Try downloading Chrome and access the link that way.

But I would have assumed that any browser would recogise an apk file and ask you do you wnat to install it


I've downloaded loaded it. It's on.my phone its opening the file is the
problem please see previous.

Thank you. I downloaded it again on chrome and I got it it on my phone. I
can't login mind I just entered my username and password says "something
went wrong try later" but thank you for your persistence hopefully I can
login later.