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Top up went through twice

TheFarmer
Newbie

Top up went through twice

Hi everyone 

 

topped up on AIB app yesterday morning and my data did not come back on

so yesterday evening, I registered and topped up again on line and data came back on
this morning I checked my account and both top ups show as having gone through on my three account

but I don’t seem to have got any extra credit for calls or data

can I reverse one credit 

I am trying to keep it topped up once a month to get the free data 

I am on the 20 one I think but only paying 10 at the moment 

thanks for anyone who can help or is there a way to talk to three 

1 REPLY 1
Three_Deborah
3 Mod Retired

@TheFarmer Hi there 👋 I need to access your account to take a look at this. Can you send me a PM with your full name, number, address, and date of birth? Thanks.