Topped up friend. Not received.

[plo8]

Hi,

Topped up my 28 day plan on 23/11/20. Credit received. Topped up a friend's 28 day plan at the same time. Credit not received. Both items debited from my account.

[Three_Laur]

@plo8 Hello 👋I'd like to help you out here. Tell me, has the credit applied since you posted? If not, how did you top-up? Can your friend contact us with their account details so we can check the account? Let me know 👌

[plo8 · Accepted solution]

Hi,

Seems wires got crossed . The credit was applied. Sorry for the confusion.