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Webtext allowance not resetting

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Re: Webtext allowance not resetting

Currently have only email.
Will not have usable i’net until tonight
Really appalled that this has not been sorted out.
Will look tonight for alternative provider

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3 Moderator

Re: Webtext allowance not resetting

I'd like to look into this further for you and get this resolved as I don't want to lose you as a customer. For me to link in with our tech team to investigate this further I'll need to validate your account. When you can, can you send me a PM with the above details and I'll get this looked into right away? 

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Re: Webtext allowance not resetting

Such a pity it wasn’t resolved with the first PM. Equally sad that your
webtext system does not work as advertised.
I will try to PM tonight. But I have no time left to fix this, and I can
have a new deal and sim on Monday morning.
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3 Moderator

Re: Webtext allowance not resetting

We're open until 8 pm tonight, pop back to us when you're ready and I'll look into this for you right away.