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Wrong amount applied

Mattbrod85
Newbie

Wrong amount applied

Was topping up credit through prepay on the phone with my car and I’m near 100% I typed in 5 euro and it credited 40 euro which is no good to me as I only use 20 a month, what do I do?
1 REPLY 1
LauraH
3 Mod Retired

@Mattbrod85 Good morning, we were logged off for the weekend when you posted, we're here now though. Tell me, have you reached out to Customer Care since you posted here?