Xiaomi mi10, no 5G connection
Hi, i purchased a sim free E.U version of the Xiaomi mi10 recently and can't get 5G to work..my friend in u.k has one that he purchased from Three in England and it works on 5G over there and as i travel back and forth quite a bit i wanted something that would work on both sides of the water..on the 5G device list for Three Ireland it says devices listed and variants of them are supported, the mi10 t pro is on the list so i figured it would work here but sadly not.
Thanks for any help.
@Bam Hello there. I've linked in with our Devices team who've confirmed that the Xiaomi Mi 10 series is enabled for 5G. I've updated that on our announcement over here too 💪 Tell me, do you have the 5G add-on on your account? If not, you'll find more info on this over on Re: All About: 5G Plans & Add-Ons . Let me know 👍
Cheers for the help.
@Bam Let me check your account to make sure all is set up ok. Pop me a PM with your phone number, full name, address and date of birth to get the ball rolling