@Intars Hello there and welcome to 3Community. Tell me, have you found the details you need since you posted? Generally, the insurance company will let you know the next steps once your claim has been accepted. If not, let me know who you're phone is insured with to get the ball rolling 👍
@Intars Perfect 👌 In that case Zurich will be in contact with you to arrange collection. All about: Three SOS Insurance is a great blog with lots of insurance info, check it out 👍