Hi there, 3Community has been around for a very long time. The idea behind this board is that other members help other members 😊 , However, if you need further assistance then PM-ing a Mod is always an option. Speaking of community members, there are some as young as 13. This is one of the reasons, why in our house rules, bad language, swear words if you will, are a breach of 3Community. Do have a look click here. The turn around time for PM can take up to 24 hours. I'm happy to help you, however, any future use of inappropriate language in PM or on the public boards could result in a permanent ban. Let me know what your query is and we'll go from there