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Wrong Name registered to my account

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Anonymous
Not applicable

Wrong Name registered to my account

My account was moved from O2 to Three. The Wrong Name is registered to my account. All other details on the account are correct. I can access the account online. The profile shows my name and my number. My credit card is linked to the account. However, there is a different name on my account which I can't see and which Three agents say they will only speak with that person. I don't know the name. I set up the account in my name over 10 years ago. I've never had any issue dealing with 02 agents when they asked my name. How do I find out the wrong name or get the correct name re-registered to my account?

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Best Answer
3 Staff

Re: Wrong Name registered to my account

Can you send me a PM with your full name, number, address and date of birth and I'll check this out now?

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1 REPLY 1
3 Staff

Re: Wrong Name registered to my account

Can you send me a PM with your full name, number, address and date of birth and I'll check this out now?

View solution in original post