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Can’t top up prepay online

MartinC
Newbie

Can’t top up prepay online

I have upgraded my username and verified via code. But when logged into three.ie I can’t do an online top up. Clicking on top up button goes to three.ie/idm/login/errorRedirect.jsp and there’s no option to top up
2 REPLIES 2
Pauljj
Novice

I'm having the same difficulty. THREE have even taken the mo ey from my account.

I have topped up from my bank and it took the money but i still have no credit. I waited on hold for an hour and 5 minutes with three for them to just reset my call and bring me back to the main menu, utter rubbish