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Problems with NFC

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Problems with NFC

Anybody else having problems using the NFC facility. I have HTC 10 phone but it can't read my Leap Card.
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3 Moderator

Re: Problems with NFC

Perfect. Let us know how you get on Donal. 😊

7 REPLIES
3 Moderator

Re: Problems with NFC

Hi @donalrussell, I'd like to take a look at this for you. Can you pop me a PM with a little more info on this and I'll see what's going on? Ashlee 

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Re: Problems with NFC

Hi Ashlee,

The bus and rail travel card, the Leap Card has an app that allows you to
check the current balance on the card using the NFC facility on your
Android phone. This doesn't seem to work on my HTC 10. I've checked on line
and it does appear to affect quite a few HTC 10 owners.
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3 Moderator

Re: Problems with NFC

Have you tried getting in touch with the app Manufacturers themselves Donal? 

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Re: Problems with NFC

I contacted Leap Card and spoke to a tech person who said the there was no
problem with the app but that there was an issue occurring with the HTC 10
and I should contact my provider.
3 Moderator

Re: Problems with NFC

Unfortunately, there would be no way for us to troubleshoot an issue like this Donal. It sounds like it's an issue with this particular phone with this app. Have you tried getting in touch with Huawei?

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Re: Problems with NFC

I'll try to contact HTC and see if they can help
3 Moderator

Re: Problems with NFC

Perfect. Let us know how you get on Donal. 😊