Hello
Any solution for not being able to connect to voicemail?
I get the message "Sorry your call cannot be connected" when I dial 171.
Thanks
Hi everyone, can I ask you all to restart your phone and dial 171 for me? Let me know how you get on 👍
@Ipainter1985 @Emma5 @Catty2020 @Gael @CMAS @Jean1 @SarahV @Robd1
@Emma5 Hi there, did you deactivate your voicemail in the past? Is so, you'll need to re-activate it by dialing ##21#
Can you try that and let us know?
What phone did you get Emma? Have you only ran into difficulties since the new phone?
I understand. On the old iPhone, could you connect with no difficulties?
Thanks for confirming Emma! Have you noticed any other numbers that you can't call? Or is it just your voicemail?
Can you pop me a PM with your full name, number, address, and date of birth Emma, please? I might need to have our tech team take a look at this for you.