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data and entertainment services

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Anonymous
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data and entertainment services

What am I paying for. I am a new bill pay  customer and I don't know what data and entertainment I am being charged for? please help

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Anonymous
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Re: data and entertainment services

thanks! just one other thing, what does it mean this account, you get 150 free texts and 150 free minutes and then after that you pay  for all the calls you make etc? I am just trying to see if bill pay is for me because this month I can see  what I am paying for.

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10 REPLIES 10
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Champion

Re: data and entertainment services

Internet usage on your phone basically

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Anonymous
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Re: data and entertainment services

I wuld have to be blind not to know that I am using the internet on my phone, which i don't. Its too much trouble to try and use the internet and its so slow anyway. There has to be another reason I am being charged.

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Champion

Re: data and entertainment services

I can't comment on the condition of your sight but you are being charged because your phone is consuming data. There are more ways for a phone to consume data than through a web browser.  

You can get data usage turned off completely on your account if you choose and it will stop these charges from happening. One of the O2 staff can do it for you tomorrow. They will be back on at 10.30am. Post again then if you want them to do it.

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Anonymous
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Re: data and entertainment services

thanks, I appreciate the feedback.
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Champion

Re: data and entertainment services

No problem.

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Anonymous
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Re: data and entertainment services

Hi Sanbo, I can bar data services on your number if you like? It will block all data connections on your phone, and picture messages too.
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Anonymous
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Re: data and entertainment services

please do I will appreciate that. thanks

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Anonymous
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Re: data and entertainment services

Data has been barred for you now.
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Anonymous
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Re: data and entertainment services

thanks! just one other thing, what does it mean this account, you get 150 free texts and 150 free minutes and then after that you pay  for all the calls you make etc? I am just trying to see if bill pay is for me because this month I can see  what I am paying for.

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