If you are experiencing a major outage please call the Technical Service Desk on the below numbers:
* All fields are required. Account and Contact details are Essential to allow us respond to you.
*Contact Name: *Account Name *Contact Number: *Contact Email Address: *Brief summary; include details for network / device / country. * # of Sims. * Example Sim details including timestamp * Services impacted. Data SMS Voice * Technology impacted. 2G 3G 4G * Date and time the issue started: * Is device stationary or mobile: Select an item in this list. Stationary Mobile * Have you rebooted the device: Select an item in this list. Yes No * Is the SIM passing diagnostic testing: Select an item in this list. Yes No