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Community Rules and Guidelines

Tutor

Community Rules and Guidelines

 

If you'd like to get help with joining in or just want an explanation on what the community is about, check out our "Getting Started on the 3Community" guide.

 

Our Community provides a place to discuss all things Three Ireland. We encourage you to get involved and look forward to hearing from you. However please take a moment to familiarise yourself with the House Rules. 

 

Posts by other members of the Community do not necessarily reflect the opinions of Three Ireland. 

Although we don't want to censor any conversations within our Community, Three Ireland reserves the right to remove any posts that don't adhere to our guidelines and to block anyone who violates them repeatedly - specifically posts that are considered to be: 

 

Abusive, harassing, stalking, threatening or attacking others 

Defamatory, offensive, obscene, vulgar or depicting violence 

Fraudulent, deceptive, misleading or unlawful 

Trolling or deliberate disruption of discussion 

Violations of any intellectual property rights 

Spamming in nature 

Uploading files that contain viruses or programs that could damage the operation of other people's computers 

Racist, sexist rude, profane or otherwise offensive 

Link baiting (embedding a link in your post to draw traffic to your own site) 

 

These rules extend to public and private posts, and the content of your username. Please note that your username name be recycled if unused for a long period of time.

 

Customer Service Queries.

While we'll pass your customer service enquiries on to the appropriate people, please bear the following in mind: 

Normal working hours for the Moderators are 9am-8pm Monday to Friday and 10 am - 6pm Saturday, Sunday and Bank Holidays. 

If your query relates to your Three account we'll need to confirm some account questions in Private Message due to the data protection regulations. 

Please ensure to PM us directly with your name, number, address and date of birth.

 

Guideline updates:

As the community evolves and grows, the community may deem it necessary to update these guidelines in order to maintain the community's efficiency and temperament, so check out these guidelines regularly for any changes. We will keep this up to date as often as possible. All guidelines also apply in conjunction with the Three website's general terms: http://www.three.ie/terms-conditions.

 

Thanks,

The Three Team