As you may be aware, our systems are being updated.
Bill Pay and Prepay customers will experience some minor impacts between 6pm Saturday 2nd November and 9am Tuesday 5th November 2019.
Calls, texts and data are not affected during this update.
Please top up your balance in advance if needed as top-up channels will be unavailable. Some service and support channels will be restricted. Service notifications from Three will also be delayed. For more information see our helpful FAQs below if you need assistance during this period.