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Cancelling phone insurance

Anonymous
Not applicable

Cancelling phone insurance

Hello, i want to cancel my phone insurance. How do i do it? thanks

43 REPLIES 43
Anonymous
Not applicable

Sure, I will remove that now.
Anonymous
Not applicable

Hi could someone please cancel my phone insurance also,

 

The deactivate button is deactivated on the Extra Services page.

 

Thanks

Anonymous
Not applicable

That is now removed.
Anonymous
Not applicable

great thanks

Kinselb
Welcome

Hi there. I wish to cancel my phone insurance immediately please. I am paying €12.99 a month and it is not necessary now.
Regards,
Brónagh

@Kinselb Hello there, insurance is always a handy thing to have on your account. If you don't have the option to remove it in your My3 account, have you contacted our  Customer Care in-app team or Live Chat team?

 

Hi, I would like to cancel my phone insurance, could you do this for me please?

Three_Deborah
3 Community Manager

@orlao Hi there, have you checked out my previous post in this thread? If so, how did it go, is your insurance removed now? 

 

Hi, In previous posts it appears a member of staff can do this with written consent.




Sent from my iPhone
Three_Deborah
3 Community Manager

@orlao Exactly 😊 And have you contacted Chat or My3 in-app messaging to have your insurance removed? Let me know 👍