cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone 5c showing Searching and Network Not found

SOLVED
Scout

Iphone 5c showing Searching and Network Not found

Hi, The status on the top left corner of my Iphone 5C shows searching instead of the usual 3 and 3G/4G identifier.  When I go into Settings/General/About, the Network shows Not available.  I have tried all the online troubleshooting tips, network reset, factory reset, remove and re-insert SIM, power off and on to no avail.  Can someone help please?

1 ACCEPTED SOLUTION

Best Answer
3 Moderator

Re: Iphone 5c showing Searching and Network Not found

Hi @Vicky, is this happening to you in one area or many locations?

4 REPLIES
Highlighted
3 Moderator

Re: Iphone 5c showing Searching and Network Not found

Hi Ongardude 👋 Can you give me your full address so I can look into this for you? Is this happening to you everywhere or just in one area and do you know if other customers in the area are also experiencing this? How long do you have your current SIM card and have you been able to test this SIM in another device? 

Scout

Re: Iphone 5c showing Searching and Network Not found

I'm having the same issue...my data isn't working and people finding it difficult to ring me can't get through...I can't make calls or texts...only thing working is wifi
3 Moderator

Re: Iphone 5c showing Searching and Network Not found

Hi @Vicky, is this happening to you in one area or many locations?

Scout

Re: Iphone 5c showing Searching and Network Not found

Hi, you can close this query as I got a new phone since, thanks!