11-09-2017 11:47 AM
Hi, The status on the top left corner of my Iphone 5C shows searching instead of the usual 3 and 3G/4G identifier. When I go into Settings/General/About, the Network shows Not available. I have tried all the online troubleshooting tips, network reset, factory reset, remove and re-insert SIM, power off and on to no avail. Can someone help please?
11-09-2017 01:24 PM
Hi Ongardude 👋 Can you give me your full address so I can look into this for you? Is this happening to you everywhere or just in one area and do you know if other customers in the area are also experiencing this? How long do you have your current SIM card and have you been able to test this SIM in another device?
09-10-2017 09:05 PM