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Locked Sim, forgot PIN

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Anonymous
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Re: Locked Sim, forgot PIN

I forgot my pin there, any chance of getting it?

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3 Staff

Re: Locked Sim, forgot PIN

Hi

Your pin is 1624.
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Anonymous
Not applicable

Re: Locked Sim, forgot PIN

Perfect thanks

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3 Staff

Re: Locked Sim, forgot PIN

No bother.
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Anonymous
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Re: Locked Sim, forgot PIN

Hi I can't remember my pin code and after entering it 3 times it tells me to enter my PUK code which I also don't remember... Help?
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3 Community Manager

Re: Locked Sim, forgot PIN

Hi @MotherMeerkat, you puk code is 38771141. You can also get your puk code online in My Account.
Scout

Re: Locked Sim, forgot PIN

Hi there. Can I get my sim pin and puk numbers please
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3 Moderator

Re: Locked Sim, forgot PIN

@LenaS  Good morning 🌞 If you haven't found it already your PIN and PUK will be on the packaging that your SIM card came in, do you have that? If not, you can use the self serve option on 1913 to get your PUK 👍