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Merging calls on an iPhone

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Merging calls on an iPhone

Hi

Does anybody know if you can merge calls on an iPhone? The button is there but doesn't do anything

Kevin

5 REPLIES 5
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Leader

Re: Merging calls on an iPhone

What to mean merge call? 

Add two calls together to make a conference call?

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Lookout

Re: Merging calls on an iPhone

Hi billbond,

 

Yes, exactly, adding two calls together to make a conference call.

When you are on a call you can call another number but you can't merge them to make a conference call.

 

Kevin

 

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3 Community Manager

Re: Merging calls on an iPhone

@KevinF Hi there 👋 Let me look into this for you. You say you have the option on your phone and when you select it nothing happens, is that correct? Or do you get an error message? Let me know 👍

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Lookout

Re: Merging calls on an iPhone

Nothing happens. You can swap between the calls but not merge them. It's the same for all phones on our account (all iPhones).

Regards,

 

Kevin

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3 Community Manager

Re: Merging calls on an iPhone

@KevinF Thanks for the info 👍 I want to look into this further for you so can you pop me a PM with your phone number, full name, address and date of birth 😃