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No voicemail after iPhone update

Scout

No voicemail after iPhone update

Hi,

I just recognised that my voicemail is gone. When I dial 171 it asks for my phone number and then says that it can't find my phone number. 

 

I still had voicemail 2 days ago and did the latest iPhone update yesterday morning. Is there any known issue? 

 

 

2 REPLIES 2
3 Community Manager

Re: No voicemail after iPhone update

Hi there Daniela and welcome to the Community 👋 I hope you'll find some useful solutions here. To answer your question, yes, our tech team are aware that a small number of our customers cannot access their voicemail at the moment. We'll have it fixed as soon as possible. Deb 

Re: No voicemail after iPhone update

Same thing is happening to me. Thanks for letting us know.