Great Phone Offers With All You Can Eat Data | Three.ie

Wont send or receive messages

SOLVED
Highlighted
Anonymous
Not applicable

Wont send or receive messages

Hi,

I bought the new iphone 5 today and moved from prepay to bill pay. I have a few issues.

 

1.)  Wont receive or send any text messages

2.) When I get a phone call from anybody it comes up unknown everytime and I checked the other persons phone and they show their calle id

3) Mobile internet doesnt work. 

 

Can someone get back to me As soon as possible please. I dont know what to do.

2 ACCEPTED SOLUTIONS

Best Answer
Highlighted
Anonymous
Not applicable

Hi

Can you power off your phone for 15 minutes. I have made a few changes to your account.

Then test the above features around 10pm, thanks.

View solution in original post

Highlighted
Anonymous
Not applicable

Thanks so much it's working now 🙂 really appreciate it . What kind of changes were made ?

View solution in original post

5 REPLIES 5
Highlighted
Anonymous
Not applicable

Hi

Can you power off your phone for 15 minutes. I have made a few changes to your account.

Then test the above features around 10pm, thanks.

View solution in original post

Highlighted
Anonymous
Not applicable

Thanks so much it's working now 🙂 really appreciate it . What kind of changes were made ?

View solution in original post

Highlighted
Anonymous
Not applicable

Just changes on your account:)

Glad all working:)
Highlighted

I have the same problem could you help
Highlighted
3 Community Manager

@Justin Hello 👋 I've replied to your other post over here 👉 click here . Take a look 👍